keskiviikko, 29. toukokuu 2019, The Shortcut, Customer Success Workshop

alkaen 29. toukokuu 2019 - 17:00 asti 19:00

The Shortcut

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Do you want to know how to implement a successful customer experience?





Why



Customer service is of critical importance to your business because its key to retaining the business´ customer base and extracting more value from them.


Not only the product needs to be 10 times better than your competitors`, but your company's customer experience also needs to be better than the experience compared to your competitors.

Näytä lisää





Let's go to the world of Customer service skills


It is time to learn about


Customer Relation Management (CRM)


Communication Game


Managing High Level of Customer Service


Practice Techniques to Manage Difficult Customers


Greater Understanding of Your own Behaviour and Explore the Effect it may Have on Others.








WHAT





A hands-on practical Workshop with 2 Professional Speakers (Head of Customer service and Claim advisor ).We will sort out practical care of Customer relation management. You will hear real-life experiences on what it’s like to be in the scene and what it takes to become successful





FOR WHOM





Customer success workshop welcomes anybody who wants to provide their customers better experience and maintain positive and long term relationship with their clients.



How does this sounds to you?



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